As I am writing this now, there is a guest sitting in the breakfast room leisurely eating his breakfast. Five minutes ago he was at the front desk cussing out one of my co-workers because he says his hot water did not work this morning. He is the only guest, on a night where we were sold out, that complained of no hot water. Do I believe him about the hot water you may ask…I’ll let you answer that one.

What I do believe is that he was a walk-in last night. I also believe that he did not plan on the rates being so high because of Derby. I think I might have the inclination that he is a person who is not used to being told no, or that he cannot have something exactly how he wants it exactly when he wants it. He called me a total of 7 times between 7:30am and 7:49am to ask me what we were doing about his hot water problem. Finally I told him I couldn’t get anything done because he kept harassing me on the phone. He was rude, he was condescending, he was verbally abusive to not only me, but to the other staff here as well. I went into a room that had already been checked out of and got the shower ready for use and then I called him and told him he could take a shower in that room. He wanted me to bring the keys to the new room to his room, I flat out refused. Even under the best circumstances, I do not like to go to guest’s rooms. If you’re yelling, cursing, being an asshole, lets say, then the answer is always no. I don’t care if you tell me your 85 year old grandmother has spontaneously combusted and you have no legs and cant get out, if you’re rude about it, I will not be coming to your room to rescue you. And even if you’re nice, but I suspect you may be a lonely, desperate, old man, I still wont be taking a trip to your room. Well, when he came down to pick up his keys, he started pointing at guests in the lobby and yelling “there’s people here, you’re not down here all alone, you could have brought my keys to my room.” Yeah, okay, could have, but I didn’t, did I? NOPE!

After he came down to the front desk and yelled at my co-worker for about 7min about how late he was and he was inconvenienced, he sat in the breakfast room with two of his buddies, all traveling in the same vehicle we find out, for 20 minutes. Is that the behavior of someone that is late, I think not. I will say that I take great pleasure in writing about this asshole here. He should be embarrassed about the way he acted, but he’s not, he wont be. I can, however, write about him here and you all may not know him, but you all know he’s an asshole and that makes me happy.

Other than that, everyone else has been very pleasant this morning. All the women look so cute in their Derby attire. They have on these pretty sundresses, and these big Derby hats. I think that’s my favorite part of Derby. The weather today sucks for such events. It’s chilly and rainy but people are determined to go to Derby and they are looking forward to having a good time.

On a side note, I did not get my pretzel yesterday, we did go to Wal-Mart, but the pretzel stand is closed all this week. I don’t know why, and I’m not very happy about it, but there is a pretzel there with my name on it as soon as that sucker opens back up. I’ll just have to make due until then.