Is a person who works in a florist shop somewhere in Ohio. My job: to find out if a floral arrangement was delivered on Saturday to a 50 year old cousin of the person I support.

Me: Hi, I'm trying to find out if an arrangement was delivered to Name Withheld last Saturday? It would have been in XCity, for her 50th birthday.

Florist: What street address?

Me:I don't have a street address, just the city and the name.

(on hold)

Florist: I couldn't find anything for the street address you gave me.

Me:I didn't give you a street address; I don't have a street address, just the name and city. The person placing the order was Ms. X. It was for a 50th birthday.

Florist: What was the name again?

Me: Name Withheld.

(on hold)

Florist: Was that the one for the baby at Random Name Hospital?

Me: No. It was for a 50th birthday. Should have been some flowers and two black balloons? Her cousin ordered it.

Florist: Oohh, her cousin? I think I know which one that was.

(on hold)

Me: Was that the one we left at the neigbor's house because she wasn't there?

Me: How would I know that? I have no way of knowing that. Look, it was Name Withheld, 50th birthday, flowers and 2 black balloons that probably said "Over the Hill" or something. Do you know if they were delivered? On Saturday?

(on hold)

Florist: Yes, they were delivered.

Me: Do you know when?

No, I have no way of finding that out.

*click*

*sound of head hitting desk*