I was reading Rhubarb's entry on an IT screw-up where they reformatted her computer, deleting any number of important files, and I was reminded of a joke...

A pilot has lost all of his instrumentation and is flying into Seattle airport. But he's completely lost, and he has no idea where to go. Suddenly, he breaks through some clouds and sees a building looming. Visible is a worker at a desk in the building.

(here you have to suspend your belief a bit...)

So the pilot rolls down his window (it's a joke, remember), and yells out to the guy, "Where am I?"

The guy looks at him and yells back, "You're in an airplane!"

The pilot waves and guides the plane through the clouds to a perfect landing at Seattle's airport.

After landing, the passengers were astounded. "How did you know where to go after talking to that guy?"

"Easy," the pilot said. "When I asked him a question, he gave me an answer that was 100% correct but totally useless. I knew right then that he was a Microsoft Tech Support worker, and I knew exactly where the airport was in relation to the Microsoft building! And here we are!"

(I know...not that funny...but what the heck?)